Category: Community

Thank You for all that You Do

Thank You for all that You Do

The team at Professional Vision Group extends their gratitude and admiration to the teams of private eye care practices that have persevered through a tumultuous time.  2020 has truly been the year of the eye exam as we watched practitioners, technicians, and administrators struggle to provide safe, quality eye care for our communities. We are […]

The world needs more of the type of kindness seen in a Winston-Salem practice.

The world needs more of the type of kindness seen in a Winston-Salem practice.

A lady came into the office to buy sunglasses for her daughter. We will call her “Mrs. A.”  After carefully choosing her new sunglasses she discovered that her vision plan benefits covered the entire cost of the new eyeglasses. Needless to say, she was very excited about her good fortune. Meanwhile, another optician was working […]

March Nightmare

March Nightmare

For practice owners across the country, the third week of March is one they will never forget.  News of a spreading pandemic turned into solid guidelines from the Centers for Disease Control to limit non-essential health care services, especially “routine eye exams” across the U.S. The drumbeat was picked up by state and local authorities […]

Bob Tatum – treasured and rewarding relationships

Bob Tatum – treasured and rewarding relationships

Bob began his journey to PVG many years ago as a delivery person for a wholesale optical lab in Raleigh, NC. After converting to the retail side of eye care, he became a NC licensed optician in 1985. After mastering the optical side (our words,) Bob spread his wings and ventured into eyewear and lens […]

Reflect and Reset

The mitigation efforts brought on by the COVID-19 pandemic have allowed us to pause our hectic lives and spend time reflecting and resetting in some critical areas and by using some pointed questions: Financial – What is the status of our reserves?  Are we spending every dollar wisely?  Are our investments reaping rewards and benefits? […]

Practice Unique: Lessons from the Pandemic

All things considered, the strength of private eye care practice resounds in their unique approach to the patient experience and their responsibility to the people they serve. In our experience of serving numbers of private eye care practitioners as they surmounted the COVID-19 crisis ― including shutdown, navigating employee and patient concerns, and subsequent planning […]