Only 6% of all prescription eyeglass lenses are polarized, representing an enormous potential for growth in your average optical sale. Second pair sales are a challenge in our industry, with some sources citing average second pair sales as low as 13%. These facts help you position sunwear in your office: Polarized sunwear is not just a […]
Month: May 2016
the Four Question Performance Review
According to the Washington Post, in an effort to streamline what can become a laborious, negative, and in many ways ineffective and inefficient, performance review process, Deloitte, an international HR consulting firm, is getting away from the long supervisory and peer-reviewed performance evaluation processes. Now there are four simple questions: Given what I know of […]
Billing OCT and Fields through the stages…
Most Medicare carriers revised coverage determination at the end of August for billing Scanning Computerized Ophthalmic Diagnostic Imaging (SCODI, or “OCT”) and other diagnostic services together for the management of glaucoma. Retinal images, extended ophthalmoscopy and B-scan cannot be billed in conjunction with SCODI. For suspect or mild glaucoma (stage 1), fields and SCODI are […]
The Six F’s of a New Year’s Resolution
The new year is a great time to formulate and stick to resolutions that improve your life and that of the people around you. A friend, business associate, and fellow “resolution fanatic,” Dr. Chris Owens, discovered these “six F’s” as a way to organize a comprehensive set of resolutions. Your resolutions can be organized around these […]
FAIL is not Failure…
Don Barton, PVG expert and long-time industry guru, shared these acronyms that he picked up on the road: FAIL – means First Attempt In Learning END – means Effort Never Dies If you get NO as an answer, it simply means Next Opportunity. It really is all in how you look at it!
Several of Our Southern Cities Lead Job Recovery
A report filed for the U.S. Conference of Mayors shows many major cities lead the pack for jobless rate recovery since the recession, according to USA Today. Vibrant Southern cities have or will soon recover from the jobless rate caused by the recession in 2008. Charleston, SC recovered spring of last year followed by Raleigh which […]
How Starbucks works to keep their team motivated…
When Good is not Good Enough, It’s Time to Lead Your Team to “Savor and Elevate”
Thanks Living – an attitude of gratitude
During the month of November, Facebook is full of expressions of gratitude but for singer, songwriter and farmer Richie Tipton, being thankful every day has become a way of life. He set out on what has become a fairly popular mission – list at least three unique things every day for which he is […]
Generosity – One of the Traits of a Successful Practice
I have the privilege of working with many great practices and one trait that they all have in common is their generosity to their patients, team members and community. One example of this “pay it forward” philosophy is an exceptional practice that gives each team member $100 to give away each Christmas. There are no […]
Key Metrics for 2013 Compared to 2012
The numbers for last year are in and our practice metrics for 2013 are showing growth trends compared to 2012 in all areas such as patient volume, eyewear sales quantity, and revenue per month. No show rates are trending down after a roller coaster ride the last five years, especially among group practices. Both solo […]